Done55 is committed to operating transparently and fairly for all players across Pakistan. These terms exist to protect both you and the platform.
Please read these terms carefully before using done55. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to everything on this page.
These are the most important things to know before you play on done55. Full details are in the sections below — these summaries do not replace the complete text.
You must be at least 18 years of age to register and play on done55. Age verification may be requested at any time.
Each player may hold only one done55 account. Duplicate accounts result in immediate suspension and forfeiture of balances.
Verified accounts receive withdrawals within 30 minutes. KYC must be completed before your first withdrawal is processed.
Collusion, bot use, and bonus abuse are strictly prohibited. Violations result in permanent account closure without appeal.
Done55 is committed to operating transparently and fairly for all players across Pakistan. These terms exist to protect both you and the platform.
Welcome to done55. These Terms and Conditions ("Terms") govern your use of the done55 website, mobile interface, and all associated gaming services accessible at done55.im. By registering an account, making a deposit, or placing any bet or wager on done55, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them.
These Terms form a legally binding agreement between you ("the Player") and done55 ("the Platform"). If you do not agree with any part of these Terms, you must not use done55 services. We recommend saving or printing a copy of this page for your records.
These Terms apply to all products and services offered on done55, including but not limited to: Sports Betting, Live Casino, Aviator, Ludo Games, Poker, and the VIP Club programme. Additional rules specific to individual products are set out in the relevant sections below and on the corresponding product pages.
Plain language note: These Terms are written to be as clear as possible. If any section seems unclear, please contact done55 support before proceeding — we are available 24/7 and will explain anything in simpler terms.
To register and play on done55, you must meet all of the following requirements without exception:
Done55 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof when requested may result in account suspension and the withholding of pending withdrawals pending verification.
Each player is permitted to hold one done55 account only. Opening multiple accounts — whether in your own name, under a different name, or in combination with other players — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any balances held within them.
When registering your done55 account, you agree to:
Done55 is not responsible for any losses incurred as a result of unauthorised access to your account if you have failed to maintain the confidentiality of your login credentials. You are solely responsible for all activity conducted through your done55 account, whether authorised by you or not, unless you have promptly notified done55 of the unauthorised access.
Never share your done55 password with anyone — including people who claim to be done55 staff. Our team will never ask for your password.
Done55 is required to verify the identity of its players before processing withdrawals and in certain other circumstances. This process is commonly referred to as Know Your Customer or KYC verification. The documents we may request include:
Verification documents must be submitted via the secure upload facility within your done55 account. Documents submitted by any other channel cannot be accepted for security reasons. Done55 aims to complete identity verification within 24 hours of receiving all required documents. Withdrawals cannot be processed until verification is complete.
Done55 reserves the right to conduct enhanced due diligence for high-value accounts or in any other circumstance where additional verification is deemed appropriate. Players who refuse or fail to complete enhanced due diligence may have their accounts restricted.
All transactions on done55 are processed in Pakistani Rupees (PKR). No currency conversion is applied at any point. The minimum deposit on done55 is Rs 500. Done55 accepts the following payment methods:
Deposits are credited to your done55 balance immediately upon confirmation from the payment provider. Done55 does not accept cash deposits, deposits made by third parties on your behalf, or deposits from payment methods not registered in your name. Any deposit found to have been made from a payment method belonging to a third party will be returned and the account reviewed.
Done55 does not charge any fees on deposits. However, your payment provider may apply their own charges — please check with your bank or mobile wallet provider. Done55 is not responsible for any fees charged by third-party payment processors.
Withdrawals from your done55 account are subject to the following conditions:
In instances where a bonus has been credited to your account, a wagering requirement applies before the bonus-derived balance can be withdrawn. The specific wagering requirement for each bonus is displayed at the time the bonus is offered. You are not obliged to accept any bonus — contact support before a bonus is credited if you do not wish to accept it.
Done55 does not impose withdrawal fees. Processing times may be affected by your payment provider's own clearing schedules, particularly for IBFT bank transfers on public holidays.
Done55 processes all transactions in PKR with no conversion fees — designed specifically for players across Pakistan.
Done55 offers bonuses and promotional offers from time to time. All bonuses are subject to the following general conditions, plus any specific conditions stated at the time each offer is made:
Tip: If you would rather play without a bonus and its wagering requirements, simply tell done55 support before the bonus is applied to your account and we will skip it. Your deposit will be credited as pure cash balance with no conditions attached.
All casino games on done55 — including but not limited to Live Casino tables, Aviator, and Ludo Games — use certified random number generation or, in the case of Live Casino, genuine physical dealing by real human dealers. The RTP (Return to Player) percentages for all done55 games are published on the relevant product pages.
The outcome of each game round is entirely independent of all previous rounds. Done55 does not manipulate, adjust, or otherwise influence game outcomes in response to individual player activity, account balances, or any other factor. Game certification details are available from done55 support on request.
In the event of a technical malfunction during a game round — including disconnection, server interruption, or game client error — done55 will resolve the round based on the last confirmed game state recorded on our servers. Where a round cannot be resolved, all bets placed on that round will be returned in full to the player's balance.
Players are required to play in good faith and within the spirit of each game's rules. Exploiting bugs, using automated software (bots), or applying strategies designed to abuse game mechanics will result in account suspension and the voiding of associated winnings.
The following rules apply to all sports betting activity on done55 in addition to the game-specific rules displayed within the Sports Betting product:
The done55 Poker Room operates under the following additional terms:
The following activities are expressly prohibited on done55 and will result in immediate account suspension, forfeiture of balances, and potential reporting to relevant authorities:
Done55 reserves the right to suspend or close any player account at any time for any of the following reasons:
Where an account is suspended pending investigation, done55 will notify the player by email and outline the reason for the suspension. Where an investigation determines that a breach of Terms has occurred, winnings associated with the breach will be voided. Funds not associated with the breach will be returned to the player following the conclusion of the investigation, where legally permissible.
Players wishing to close their own account voluntarily may do so by contacting done55 support. If your reason for closing is related to problem gambling, please discuss the self-exclusion options available to you with our support team before proceeding — self-exclusion provides stronger protections than a simple account closure.
Done55 is proud to serve players across every province of Pakistan — from Quetta to Karachi, Lahore to Gilgit.
Done55 is committed to promoting responsible gaming and reducing the potential for harm associated with gambling. The following tools are available to all done55 players from within their account settings:
If you believe you or someone you know may have a gambling problem, please visit the Responsible Gaming page on done55 for full information on support services available in Pakistan. Gambling should be entertainment — if it stops feeling that way, done55 encourages you to use the tools above or reach out to our support team for guidance.
Done55 never encourages players to chase losses, increase stakes beyond their comfort level, or borrow money to fund gaming activity. If a done55 support agent ever makes such suggestions, please report this immediately to our management team.
All content on done55 — including but not limited to the platform name, logo, game interfaces, written content, graphics, animations, and software — is the intellectual property of done55 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use done55's services for personal entertainment purposes only.
You may not copy, reproduce, modify, distribute, publicly display, or commercially exploit any done55 content without prior written permission. Unauthorised use of done55's intellectual property will be treated as a breach of these Terms and may be subject to legal action.
Done55 makes every reasonable effort to ensure that its platform is available, secure, and functioning correctly at all times. However, done55 does not guarantee uninterrupted access to its services and accepts no liability for losses or damage arising from:
In all circumstances, done55's total liability to any individual player shall not exceed the total net deposits made by that player in the 12 months preceding the event giving rise to the claim.
Done55 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, done55 will:
Continued use of done55 following the notification of a change constitutes acceptance of the revised Terms. If you do not agree with a material change, you may close your account before the change takes effect without penalty, and any eligible balance will be returned to you.
These Terms are intended to be read and applied in good faith by both done55 and its players. If you have a complaint or dispute regarding done55 services, please follow the process below:
Done55 is committed to resolving all disputes fairly and in a timely manner. These Terms represent the entire agreement between done55 and the player with respect to the use of the platform and supersede all prior communications, proposals, or representations.
Contact us: For any questions about these Terms, reach done55 support at support@done55.im or via live chat — available 24 hours a day, 7 days a week.
These Terms exist to protect players, not to restrict them. Here is a summary of what done55 commits to every registered player on the platform.
Every game on done55 uses certified RNG or live physical dealing. RTPs are published, outcomes are independent, and no game result is manipulated. What you see is what happens.
Done55 targets 30-minute withdrawal processing for all verified accounts. Guaranteed tournament prizes are always paid in full — done55 tops up any shortfall from its own funds.
Every done55 bonus comes with clearly stated wagering requirements, game contributions, and expiry dates — displayed before you accept. No hidden conditions, no small-print surprises.
Account and payment data is stored with industry-standard encryption. Done55 does not sell or share player data with third parties for marketing. Your information is used solely to operate your account.
Done55 customer support is staffed by real people around the clock — not bots. Complaints are acknowledged within 24 hours and fully resolved within 5 business days.
Deposit limits, session timers, self-exclusion, and cooling-off periods are available to all done55 players from account settings — no need to contact support to activate them.
You now know exactly how done55 operates, what the rules are, and what we commit to as a platform. Register your free account and start playing — every bet, every deposit, and every withdrawal is governed by the clear terms you have just read.
18+ only · Play responsibly · done55 promotes responsible gaming